About Internship:

Headout is evolving the way people discover the world by connecting them with exceptional experiences in their city at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time?

Roles and Responsibilities:

1) Provide an exceptional experience to our customers across all touch points including calls, chats and emails
2) Ensure all Headout reservations are executed seamlessly
3) Ensure trust and safety of Headout as a platform through transaction risk management
4) Work with our vendor partners to troubleshoot issues related to reservations and customer feedback
5) Collect & analyze customer feedback to help improve processes and business functions across the company
6) Represent us to the Headout community on various social platforms
7) Collaborate with shift managers to help improve processes and outbound communication with our customers
8) Collaborate with colleagues to improve internal reporting and track key performance metrics within the team

Perks:

1. Internship Certificate
2. Pre-placement offer if available soon this year
3. Letter of Recommendation
4. Amazing people
5. Start up hustle